Medical Emergency Service in Ho Chi Minh City

If you experience a medical emergency in Ho Chi Minh City, immediate action is crucial. Family Medical Practice operates a 24/7 emergency response and ambulance service covering the entire city – including all major tourist and residential areas

Medical Emergency in Ho Chi Minh City? Act Now

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You do not need to be a current patient of this medical practice or have an insurance policy to use this emergency medical service

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English-speaking dispatchers and a fleet of ambulance vehicles is available 24/7 in Ho Chi Minh City

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Their trained dispatchers offer urgent medical advice over the phone while you are waiting for the ambulance to arrive

**Call * 9999 To Get Urgent Assistance**

Your international roaming should be activated to call this number in Ho Chi Minh City or ask for assistance from someone with a local mobile phone

What Happens Next

Speak with the Operator

Clearly describe the situation. They will explain the costs and options. While help is on the way, trained dispatchers will guide you on what to do. Enable GPS or use a map app to share the patient’s exact location

Prepare for Arrival

Have the patient’s passport, phone, and a bank card ready. Note that payment may be required at the hospital, which is a different payment to the ambulance fee charged by the Family Medical Practice

Meet the Ambulance

Look after the patient and stay on your call with the emergency team operator for updates and patient care advice. An ambulance vehicle will attempt to reach your location as quick as they possibly can in a current traffic

Important Note About Your Travel Insurance

This is a Paid Service by Family Medical Practice

This service may or may not be covered by your Travel Accident Insurance. By calling *9999 you accept that this is a paid service and you are proceeding with a knowledge that the fees charged may not be covered by the patient’s insurance policy. The operator will let you know what the fee for ambulance assistance is, before you agree to use the service. The operator will not be able to quote you the hospital’s fee. You will know what the hospital’s fee is upon arrival to the hospital.